Notifications
Agon sends you push notifications to keep you informed about your bookings, classes, and membership. This page explains what notifications you'll receive and how to manage them.
The Agon Studio client app described below is still in development and is not yet available to download. This page previews what it will look like once it ships.
Types of notifications
| Notification | When you receive it |
|---|---|
| Booking confirmed | Immediately after you book a class, or after you confirm a waitlist spot (confirming a waitlist spot sends this same notification, not a separate one) |
| Class reminder | A set time before a class you're booked into (set by your studio, typically 2 hours before) |
| Booking cancelled | When you cancel a booking, or when a studio staff member cancels your individual booking |
| Waitlist offer | When a spot opens in a full class you're on the waitlist for |
| Membership expiring soon | 7 days before your membership or credits expire |
| Membership payment failed | If a recurring payment for your subscription fails |
If the studio cancels a class you're booked into, any credit charged for it is refunded automatically, but this does not currently trigger a push notification — check My Bookings in the app to see the cancellation.
Viewing your notification history
All notifications are saved in the app's notification inbox, even if you didn't see them when they arrived.
- Open the Agon Studio app.
- Tap the bell icon at the top of the screen.
- Scroll through your notification history.
Tap any notification to go directly to the relevant booking or membership.
Enabling or disabling notifications on iPhone (iOS)
- Open your phone's Settings app.
- Scroll down and tap Agon Studio.
- Tap Notifications.
- Toggle Allow Notifications on or off.
You can also choose whether notifications appear on the lock screen, in Notification Center, or as banners.
Enabling or disabling notifications on Android
- Open your phone's Settings app.
- Tap Apps (or Application Manager, depending on your phone).
- Find and tap Agon Studio.
- Tap Notifications.
- Toggle notifications on or off.
What if something goes wrong?
I'm not receiving notifications Make sure notifications are enabled for Agon Studio in your phone's Settings (see above). Also check that the app is connected to your studio — if your phone hasn't been able to reach the studio server recently, push tokens may be outdated. Try opening the app and checking your bookings; this refreshes the connection.
I'm receiving too many notifications You can disable notifications entirely via your phone settings. Note that this also disables time-sensitive alerts like waitlist offers, which have a short confirmation window.
I received a notification but tapping it doesn't open the right screen Try tapping My Bookings or Membership in the app to navigate manually.