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Managing Clients

This page explains how to find, view, and manage your client list in Agon.

Navigation label — Clients: EN: Clients · IT: Clienti · FR: Clients · DE: Kunden · ES: Clientes · PT: Clientes · NL: Klanten · PL: Klienci · TR: Müşteriler

Browsing and searching clients​

Go to Clients (IT: Clienti) in the left sidebar to see your full client list.

To find a specific client:

  • Search — type a name or email in the search bar. IT: Cerca per nome o email
  • Filter by status — use the status filter to show active or inactive clients

Viewing a client profile​

Click on any client's name to open their profile. A client profile shows:

  • Name, email, phone — personal information
  • Status — Active (IT: Attivo) or Inactive (IT: Inattivo)
  • Bookings tab — all past and upcoming bookings. IT: Prenotazioni
  • Memberships tab — active and past memberships. IT: Abbonamenti

Editing a client profile​

  1. Open the client profile.
  2. Click Edit (IT: Modifica).
  3. Update the Name (IT: Nome) or Phone (IT: Telefono).
  4. Click Save (IT: Salva).

A client's email address cannot be changed — it is their login identifier.

Assigning a membership to a client​

  1. Open the client profile.
  2. Go to the Memberships tab (IT: Abbonamenti).
  3. Click + Assign membership (IT: + Assegna abbonamento).
  4. Select the Membership type (IT: Tipo abbonamento).
  5. Set the Start date (IT: Data di inizio).
  6. Click Assign (IT: Assegna).

Adding a new client​

Clients register themselves via the Agon mobile app. Share your studio QR code and they can create an account and book classes immediately.

To view the QR code or invite instructions, click + Add client (IT: + Aggiungi cliente) in the Clients section.

Client statuses​

EnglishITFRDEESPTNLPLTR
ActiveAttivoActifAktivActivoAtivoActiefAktywnyAktif
InactiveInattivoInactifInaktivInactivoInativoInactiefNieaktywnyPasif

Deleting a client (GDPR)​

Under GDPR, a client has the right to request deletion of their personal data. In Agon, "deleting" a client replaces personal information with anonymous placeholders while preserving booking and payment records.

  1. Open the client's profile.
  2. Click Delete client (IT: Elimina cliente).
  3. Confirm the action.

This action cannot be undone.

What if something goes wrong?​

I can't find a client Search by email address — it is always a reliable identifier.

A client can't log in Ask them to use the Forgot password option in the mobile app login screen.